April 21, 2014

Still Trapped in Spooftown

I'm in the middle of exams and final papers. I really don't have time to deal with this.

This epic spoof has gone on for three days.
I spent an hour on the phone this morning with AOL tech support. They were polite, responsive and courteous but the spooffage n' spam still harasses my contatcs in my name.
This evening I called again and found out that that this is a major isue at AOL now. They are working on a patch and expect it to be implemented in 24 hours.

I have a few questions of the various geniuses and experts i'm blessed to have in my audience.
Is there anything AOL can realistically do?
I've changed my password and challange questions 3 times. But since the E-mails are not actually coming from my account this is of no use in the current situation.

Is there anything I can do on my end in this situation?
Any best practies beyond theusual E-mail security basics to avoid this?
Does anyone have any suggestions for good, secure E-mail services?

In other news, my keyboard died. I dug out the awkward rubbermaid bath keyboard it replaced.

Posted by: The Brickmuppet at 08:55 PM | Comments (4) | Add Comment
Post contains 198 words, total size 3 kb.

1 Anyone can send mail using anyone's From address, and spammers did it for years. If you are sure that your account is secure, there's nothing for you to worry about.
"Working on a patch" may mean them turning DMARC on. Haha.
Best of all, find someone who received one of those "spoofed" mails and who knows how Internet works (tough condition to satisfy, but try). Ask him to save the mail with headers and then ask someone else, or him actually, to look at Received: chain. See if it was sent by AOL or not.

Posted by: Pete Zaitcev at Mon Apr 21 21:55:03 2014 (RqRa5)

2 It sounds like AOL's address book thing might have been hacked, but not the email service itself.  Which sucks (if true) because now the spammers have your address book, and changing your password doesn't help.

Posted by: Pixy Misa at Tue Apr 22 00:55:11 2014 (PiXy!)


I received one of them. It claimed to be from you but the actual sender was

Which seems to be in Pakistan.

Posted by: Steven Den Beste at Tue Apr 22 08:43:21 2014 (+rSRq)

I received one of them. It claimed to be from you but the actual sender was

Which seems to be in Pakistan.

Yeah, that can't be Brickmuppet - not enough hurricanes there... 

Posted by: Siergen at Tue Apr 22 17:37:20 2014 (WVGDf)

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