August 04, 2012

I Cannot Be an Example to you but I CAN be a Dreadful Warning

  When transfering between JR and private train lines using a rail pass and a SUICA card it is VERY important that one not do the following.

1:Swipe ones SUICA card as normal when entering the Tobu Tojo line.
2:Realize that you need to take the JR line instead and go to that platform, and use the JR rail pass for that train.

This breaks the system and the next time you try to get on any rail service using the SUICA card it flashes red, a loud buzzer sounds and you are blocked from entering the station.

It took over an hour to figure out what had happened and I think I ended up getting charged for the JR time ( despite the Rail Pass) in order to keep it from registering fraud.

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When one is typing ones password into ones E-mail account and one is using a Japanese language program,  turn the Japanese language program off and/or switch to "American English" (or whatever your native alphabet is) You see, some Japanese character programs "romanji" setting is unreadable as a proper font if typed into the password field. I could not figure out why I was getting my password wrong, Then it hit me and I turned off the Japanese character program. Too late. I am now locked out of my E-mail.
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Never get into a situation where one needs to call customer support from Japan. 1-800, 1-888 and all other toll free area codes are invalid numbers here. One would think that this issue would have come up before and AOL would have a non toll-free number available or instructions on how to contact them from outside the US that don't involve logging in to the E-mail account that they have locked. One would be wrong.

As an aside: If you've sent me an E-mail, it may be 18-19 days before I can get back to you.
 
Meanwhile..at AOL tech support

Oh, well...laundry's  done I'm off to explore.

Posted by: The Brickmuppet at 09:58 PM | Comments (4) | Add Comment
Post contains 345 words, total size 2 kb.

1 Have fun!

Posted by: Pixy Misa at Sun Aug 5 01:08:22 2012 (PiXy!)

2 e-Mail them from a Yahoo account?

Posted by: Mauser at Sun Aug 5 01:26:47 2012 (cZPoz)

3 Well I actually tried that.  When I finally found a page that would take an alternate E-mail addy I used my college E-mail. Alas, there was no response, so I went exploring. 

Posted by: The Brickmuppet at Sun Aug 5 09:29:19 2012 (gVSn1)

4 Today, at Shakeys, I got an E-mail. This despite the fact that AOL has locked my account and I can't contact anyone to set it right. I replied with the blackberry service and it apparently went through.
It's clunky but I can respond in a pinch.

Posted by: The Brickmuppet at Mon Aug 6 03:45:38 2012 (gVSn1)

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